Case Study . Marketing

Premier
Financial.

We worked as marketing consultants for Premier Financial,
a tier one, top 30 financial advisory company in Ireland.

Our remit

Our
remit.

Thousands of employees will be offered the choice to move from Defined Benefit to Defined Contribution Pension schemes over the coming years. Education and Advice before making decisions is essential for these employees.

Our job is to develop and market their new suite Premier Life and to position them as the ‘go to’ financial advisors and corporate educators in this employee sector.

The
Process.

Thousands of employees will be offered the choice to move from Defined Benefit to Defined Contribution Pension schemes over the coming years. Education and Advice before making decisions is essential for these employees.

Our job is to develop and market their new suite Premier Life and to position them as the ‘go to’ financial advisors and corporate educators in this employee sector.

Today.
Plan.
Future.

Financial planning can be a difficult area to explain to a customer. A simple strategy to communicate the process to clients was created. ‘We look at where you are today and we put a plan in place for your future’.

This process is like a road map for the client and they can easily see the service that Premier Financial is offering. From the first engagement, the client understands the process and they are always aware at the stages they are working through.

Lead
generation
strategy.

To support the advisory process, Chatty was integrated into the website. Chatty is an Intuitive chatbot for lead generation strategies. It allows informal engagement with the client in a conversational format with the end goal to help the visitor in the right path, educate and advise them and to ultimately schedule a meeting.

Chatty will ask a prospect to answer just four simple questions and from this information Chatty will build a targeted report, which will be instantly downloaded as a PDF. This report will illustrate the value of their current expected return at retirement versus their target and it will also report how much extra per month they have to invest to reach their target.

A briefing report and appointment scheduling module was also integrated into the process. Now the visitor can generate a report, create a briefing document for the first meeting and schedule an appointment all from the comfort of their couch.

Direct
print
marketing.

A unique piece of marketing was created for the financial planning division of the business. 68 pages of simple to follow, jargon free help on financial planning.

This piece is a fantastic door opener for the business and instantly creates a wow factor when introduced at a meeting. It has also served as a fantastic direct printing marketing piece, as client engagement has increased.

It is also an essential tool on the online education platform in the form as an eBook.

Remit.
Results.

To create a new way to sell employee pensions, to focus clients on a target driven approach, to ask the question, ‘so what’s your target’. The employee has three targets to aim for €400k, €800k and €2m. These targets were chosen for tax free income, tax-free cash and maximum pension fund.

The targeted process is already in place and it is delivering new business to the company. What is evident for the first time is that clients are not focused on the minimum amount they want to put into their pension, now they can see what they need to do, to get the projected return on their pension at retirement. As a result, clients have increased their pension contributions significantly to attain their new clear target.

Reporting
model.

The reporting model was presented to a large pension provider and they remarked it was one of the most unique ways to sell pensions they had seen in twenty years.

Simple
reporting.

Gone are the complicated graphs, reports and projections that are typically associated with the industry. Personalised reports are easy to follow and are generated in seconds.

Easy
client
reporting.

A common complaint in the pensions market is that client reporting is hard to follow. We gave Premier Financial a clean, clear format that lets clients see their projected return at a glance, along with the vital figures on their pension, all set out in plain terms.

Explainer
videos.

This format of video is ideal for content retention. Short, memorable clips make an impact on the audience and help provide the viewer with the important information they need to make a decision.

What’s
next.

Over the coming year, the plan is to create a series of education modules for the employee pension market. These modules will be offered to each employee through their employer.

To back this up we will be creating Podcasts and Vlogs on the module topics. All of the content that is created will dovetail into a social media marketing plan and will be distributed across all channels.


Mark
Corkery
Director.

“Premier Financial have been using Splash for our website and marketing requirements for the last 10 years. Splash have grown their level of support to our business as we have reached different levels of service and marketing communications with our clients.

Stephen and his team are always ready to listen to your marketing and website needs for your business and translate that to reality. Technology would not be me strength however working with Splash over the last 10 years has enhanced my knowledge and helped me to bring our business to the forefront of technology use in our sector.

We have grown from a basic website 10 years ago to a full e commerce online educational, advice and support service for our existing clients and prospective customers. This IT and marketing growth journey was all facilitated by Splash.”

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