Just say Google "Bravo Dingle Food" at the end of the tour or send a one-tap SMS or email after the booking. Either way, the customer lands on your branded review page in seconds. No app to download, no account to create.
Turn happy
customers
into Google
reviews.
Tell your customers to Google
"Bravo Dingle Food"
●●●
bravo.ie/dinglefood
↑
Dingle Food Tours
Dingle, Co. Kerry
How was your experience?
Tap a star to rate
G
Leave a Google review
→T
Review on TripAdvisor
→f
Review on Facebook
→We are sorry to hear that.
Tell us what went wrong, privately.
Tell us what went wrong, privately.
✓
Thank you for letting us know
We will use this to improve. Your feedback went directly to the team.
google.com
Dingle Food Tours
Food tour · Dingle
Your rating
★
★
★
★
★
Share your experience (optional)
🎉
Review posted!
Your review is now live on Google.
●●●
Bravo responds
Review received
AI response
Google
Dingle Food Tours
Food tour · Dingle, Co. Kerry
4.9
★★★★★
214 reviews
Latest review
S
Sarah M.
★★★★★
Absolutely brilliant day out. The guide was so knowledgeable. Would highly recommend to anyone visiting Kerry.
Response from owner
Three
steps.
01 · Works on any phone
Tell them,
or send them,
a Bravo link
02 · no friction
Happy ones go straight to Google
Here's the clever bit:
Four and five-star ratings get a one-tap link to leave the review on Google, TripAdvisor or Facebook. The customer who would have left a great review and never said a word now leaves one in thirty seconds.
03 · reputation protected
Unhappy ones come back to you.
And here's the cleverer bit:
Three stars or fewer goes to a private form that lands in your inbox. You hear about any issues before the internet does, so you get the chance to reply privately and put it right instead of seeing it appear publicly the next morning. And Pollna AI helps you write the perfect reply.
One thing to know
Each client gets a memorable
Bravo address for their business.
We'd love a great review, just Google
"Bravo Dingle Food"
This will bring them to bravo.ie/dinglefood on their phone.
Bravo Dingle Food is short enough to remember on the drive home
and clear enough to type into Google an hour later.
Reviews are one of
the most powerful things working for,
and against
your business.
Most customers check reviews before booking. Most businesses do not collect them.
89% of consumers read a business's response to reviews before choosing
1.7x more likely to be trusted when you respond to reviews
53% of customers expect a reply to their review within 7 days
Without a
review system.
You hope customers remember
Happy customers leave with good intentions and forget by the time they get home. The review never happens.
Asking in person feels awkward
"Would you mind leaving us a review?" Most staff find it uncomfortable. Most customers say yes and do nothing.
One-star reviews go unanswered
A bad review sits there for months. Every potential customer reads it. No reply makes it worse.
Unhappy customers go straight to Google
There is no way to catch a complaint before it becomes public. You find out when the damage is done.
Your competitor gets the booking
They have 80 reviews. You have 14. The customer does not even click through to your website.
With a
review system.
A request goes out automatically
An SMS or email lands while the experience is still fresh. One tap and the customer is on your branded review page.
No awkward asking required
The system does the work. Your staff get on with serving customers. Customers follow through because it is genuinely easy.
Every review gets a professional reply
Paste it into Pollna AI. Get a polished, personalised response in seconds. Responding to reviews is one of the strongest signals Google looks for.
Unhappy customers come to you first
Low ratings are routed to a private form. You can resolve the issue before it ever reaches a public platform.
Your review count grows steadily
More reviews, more replies, better ranking. Customers searching for what you do find you first.
Reputation protection
Unhappy customers come to you.
Not the internet.
Every rating goes through a simple gate. We send high ratings straight to Google, TripAdvisor, or Facebook.
Low ratings go to a private form that comes directly to you. You get the perfect chance to put it right. Not a one-star review.
★★★★★
4 or 5 stars
Goes to Google, TripAdvisor, Facebook
Your public rating grows
Rating
★★★★★
3 stars or fewer
Goes to a private form, direct to you
You get the feedback. Not a one-star review.
Answer
reviews
like a pro.
Responding to reviews is one of the strongest signals Google looks for.
So replying to every review matters more than most people realise.
★★★★★
"Absolutely brilliant day out. The guide was incredibly knowledgeable and made the whole trip so enjoyable. Would highly recommend to anyone visiting Kerry."
Sarah M. · Google
Pollna AI Response
★★★★★
"Good experience overall but we felt a bit rushed at the end. The scenery was stunning and the staff were friendly."
James K. · TripAdvisor
Pollna AI Response
★★★★★
"Best thing we did on our entire trip to Ireland. Booked last minute and they were so accommodating. The whole family loved it."
The O'Brien family · Facebook
Pollna AI Response
★★★★★
"Incredible experience from start to finish. The food was outstanding and the stories behind each stop made it so much more than just a tour."
Ciara D. · TripAdvisor
Pollna AI Response
★★★★★
"Really enjoyed it overall. Would have loved a little more time at the last stop but the guide was brilliant and the food was delicious."
Niall F. · Google
Pollna AI Response
Pollna AI
answers
all your
reviews
for you.
It gives you the perfect, fully editable reply for every review that comes in. All you have to do is copy, paste, and send.
Questions.
Google, TripAdvisor and Facebook come set up by default. We can add custom links to any other platform, Booking.com, Trustpilot, your own website, just let us know what you need.
Ratings of three stars or below are routed to a private feedback form that comes directly to you by email. The customer never reaches a public review platform. You can then follow up privately and resolve the issue before it becomes a public problem.
No. The review page is a hosted web page on your site. Customers just tap the link in the SMS or email, no app download, no account, no friction.
You paste any review into Pollna AI and it generates a professional, personalised reply in seconds, written in a voice that fits your business. You can edit it before you post. We always recommend a quick read-through so it sounds like you.
No. Bravo is just the name of the URL system that customers use to leave reviews. The product you actually buy is Pollna, our marketing system. Reviews is one feature inside Pollna, and Bravo URLs (like bravo.ie/dinglefood) come with it so your customers have a short, memorable address to type on their phone.
No. Pollna runs on the Splash hosting platform and connects directly to the website Splash builds for you. If your site is somewhere else, we can talk through what moving it across would involve, we have done this hundreds of times.
No long-term contract. 30-day notice to cancel. No setup fee. If reviews are not bringing in for your business what you hoped, the call is to stop, not to upsell you.
Yes. The Pollna dashboard shows you how many review requests went out, how many customers responded, your average rating over time, and which platforms are getting the most reviews. You can see exactly what's working and what isn't, and tell within the first month whether the system is paying for itself.
Yours, throughout. Your business name, logo and location appear on every review page the customer sees. They land on something that looks like your business, not a generic third-party tool. First impressions matter even at the end of the customer experience, and the review page is part of what makes your business feel polished.
Two ways. They can scan a QR code that we generate for your business, which works on a sign, a table card, a receipt or a sticker on the front door. Or you can tell them verbally to go to your Bravo address, like "just go to Bravo Dingle Food", and they end up on the same page. Whichever way they arrive, they're one tap from leaving a review.
Only if you want to. Pollna AI will generate a ready-to-publish response in seconds for any review you paste in. The reply is personalised, professional and written in your voice. You can edit it before posting if you want to adjust the tone, or send it as-is. Responding to reviews is one of the strongest signals Google looks for, so getting a reply to every review matters more than most people realise.
Ready when
you are.